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Remote Support
 


Here is where you begin a remote support session.




JNA Networking Services

We offer a wide variety of services and solutions to meet your individual business needs. Here are just a few of the services we offer:

  • Network Consulting
    We can take an inventory of your current network and make recommendations to improve performance, fix problems, and help make your business run more efficiently.
  • Remote Support
    Let us "drive" your computer and fix problems without having to be on-site. All you need is an Internet connection to get started.
  • Hardware installation, maintenance, & repair
    We can recommend hardware that will meet your network and technology needs, install it and then maintain it with regular visits and checkups. We can also help you when your computers need to be repaired or replaced.
  • Troubleshooting of network, software, and hardware related problems
    We can setup a schedule for regular maintenance or work with you on a per incident basis. We can install and troubleshoot network, software and hardware solutions.
  • Response guarantee service contracts for quick response to network problems
    Computers and networks play a critical role in today's business world. We realize that when they do not work properly that you need them fixed quickly. We offer support contracts with a response time guarantee so you know your problems will be addressed quickly. Contact us for more details.
  • Spam filtering
    We offer Spam filtering services to block those unwanted emails before you have to deal with them. This service is through NetSolutions Northwest.
  • Pre-paid service hours at a discount
    This is a great option if you are trying to budget or you know you have projects that will require more than just a couple hours. You can pre-purchase blocks of service hours at a discount.

We realize that many businesses have specific needs that may not work with a pre-paid contract or solution. We can cater a contract to your business needs by outlining your requirements and then designing a solution that will work for you.

  [ Contact Us ]
  (360)539-8144 - Thurston County  
  (253)581-8392 - Pierce County  

 

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